Terms of Service

Who the agreement is with

These Terms of Service ("Terms") are a binding agreement between ARCHITECT Music, Inc., a United States company ("ARCHITECT", "we", "us"), and the business or organisation that registers for or uses ARCHITECT Music ("Customer", "you"). The individual who accepts these Terms confirms that they are authorised to bind that business.

These Terms cover the website architectmusic.ai, the ARCHITECT Music web application, Smart Links, the Partner API, the embeddable widget and every related service (together, the "Service").

Business use only

The Service is offered exclusively to businesses: labels, distributors, publishers, managers, artists and other rights holders acting in a commercial or professional capacity. It is not offered to consumers. By using the Service you confirm that you act for business purposes and that you are at least 18 years old.

Order of documents

Our Privacy Policy, the Data Processing Agreement (where concluded), any order form and any partner offer shown at checkout form part of this agreement. If a signed order form conflicts with these Terms, the order form prevails for that order.

Your account

• You must give accurate registration and billing details and keep them up to date.
• You are responsible for everything done under your account and your workspaces, including by team members you invite.
• Keep your credentials confidential and tell us without delay at [email protected] if you suspect unauthorised access.
• We may require verification of your business or identity before enabling ad spend, wallets or partner features.

What we provide

• Catalog management and trend intelligence based on streaming, social, chart, radio and editorial signals.
• Spike alerts, summaries and AI-assisted insights.
• Creation, management and reporting of advertising campaigns on Google Ads, Meta, Spotify Ads and TikTok Ads.
• Smart Links, fan capture and related analytics.
• Partner Connect integrations with distributors and label platforms.

Changes to the Service

We continuously develop the Service and may add, change or remove features. If we remove a feature that is material to a paid plan you are subscribed to, we will tell you in advance and you may cancel that plan with a pro-rata refund of prepaid fees for the remaining term.

Availability

We aim for high availability but do not guarantee uninterrupted or error-free operation. Maintenance, third-party outages and events beyond our control may interrupt the Service. Uptime figures shown on our website are targets, not a service-level commitment, unless a signed order form says otherwise.

Data from third parties

Trend figures, streams, views, chart positions and similar metrics come from third-party platforms and data providers. They can be delayed, incomplete, sampled, restated or wrong. ARCHITECT does not guarantee their accuracy and is not responsible for decisions you make based on them.

Scores, forecasts, revenue projections and spike alerts are estimates for decision support. They are not financial, legal or investment advice.

Third-party terms

When you connect or use a third-party platform through the Service (for example an ad platform, a streaming service or a partner), you are also bound by that platform's own terms and policies. We are not responsible for the availability, decisions or conduct of third-party platforms.

Your responsibility for campaigns

• You decide on every campaign: budget, targeting, creatives, schedule and destination. Campaigns reach an ad platform only after review and approval.
• You warrant that you hold all rights needed for the music, artwork, video, text, names and likenesses used in a campaign, and that the campaign complies with law and with the policies of each ad platform.
• Ad platforms decide on their own whether to approve, reject, limit or stop an ad. We do not guarantee approval, delivery, reach, clicks, streams, followers or any other result.
• Ad spend is charged by the ad platforms and is your cost. Our fees do not include ad spend.

Wallet

• Funds you add to your ARCHITECT wallet are used exclusively to pay for ad spend of your campaigns.
• Wallet balances are not refundable and are not paid out, including when your account or subscription ends. Unused balance stays available for campaigns while your account exists.
• A wallet balance does not earn interest and is not a deposit or a payment account.

Connecting a partner

If you connect an account of a distributor or label platform (a "Partner"), you authorise us to import your catalog, statistics and earnings data from that Partner and to keep it in sync.

Data is sent back to a Partner only when you switch on sharing for that Partner: in that case the Partner may receive spike alerts, trend figures and widget data for the catalog you share. You can switch sharing off or disconnect the Partner at any time; from then on no further data is sent.

Partner offers (such as discounts or trials) are shown at checkout and apply only as long as the conditions stated there are met.

Plans and prices

The plans, prices and included limits are those shown on our pricing page or in your order form at the time of purchase. Prices are stated exclusive of taxes unless shown otherwise; applicable taxes are added.

Subscriptions

• Subscriptions are billed in advance, monthly or yearly, as chosen at checkout, and renew automatically for the same period.
• You can cancel at any time in Settings → Billing or by writing to [email protected]. Cancellation takes effect at the end of the current billing period; you keep access until then.
• If a free trial is offered, its length is stated at checkout. The subscription starts automatically after the trial unless you cancel before it ends.
• Pay-per-use services are billed per use at the price shown before you confirm.

No refunds

Fees already paid are not refunded, including on cancellation, downgrade or unused periods, except where these Terms expressly provide otherwise or the law requires it.

Payment and late payment

Payments are processed by Stripe. If a payment fails, we may suspend paid features after reminding you. We may change prices for future billing periods with at least 30 days' notice; the new price applies from your next renewal, and you may cancel before it takes effect.

Ownership

You keep all rights to the content and data you upload or connect, such as catalog metadata, audio, artwork, campaign settings and fan data ("Customer Data"). You grant us the right to host, process, transmit and display Customer Data as needed to provide the Service to you.

Aggregated and anonymised data

We may create aggregated and anonymised data from the use of the Service and from Customer Data, for example for benchmarks, models, forecasts and product improvement. Such data does not identify you, your artists or any individual, and we may use it during and after the term of this agreement.

Personal data

Where we process personal data on your behalf, for example the fan data collected through your Smart Links, we act as your processor. You are responsible for having a legal basis for that data, including any consent you collect. Our Data Processing Agreement is available at [email protected].

Export and deletion

You can export your data while your account is active. After termination we delete Customer Data within 90 days, unless the law requires us to keep it longer.

How AI is used

The Service uses AI models (including Google Gemini) to generate insights, summaries, translations, ad texts, scripts, images and videos ("AI Output"). AI Output can be inaccurate or similar to content generated for others. Review it before you use it; you are responsible for how you use it.

Rights in AI Output

ARCHITECT retains its rights in AI Output. We grant you a worldwide, perpetual, non-exclusive, royalty-free licence to use, copy, modify and publish the AI Output generated for you, including in your advertising. We do not guarantee that AI Output is protected by copyright, unique or free of third-party rights.

You must not

• upload or promote content you do not have the rights to, or content that is unlawful, infringing, misleading or harmful;
• use the Service to inflate streams, views or followers artificially, or for any other manipulation of platforms or charts;
• access the Service by automated means other than our documented APIs, or circumvent rate limits, quotas or security measures;
• resell, sublicense or provide the Service to third parties except as expressly permitted;
• reverse engineer the Service or use it to build a competing product;
• upload malware or interfere with the operation of the Service.

Our response

We may remove content, pause campaigns or suspend accounts that breach these Terms, the law or an ad platform's policies. Where reasonable, we will tell you first and give you an opportunity to fix the issue.

ARCHITECT's rights

The Service, its software, design, models, documentation and the ARCHITECT name and logos belong to ARCHITECT or its licensors. You receive a non-exclusive, non-transferable right to use the Service for your business during the term of your subscription. Feedback you give us may be used without restriction or payment.

Confidential information

Each party keeps the other's non-public business information confidential, uses it only for this agreement and protects it with at least reasonable care. This does not apply to information that is public, was already known, was independently developed or must be disclosed by law.

Service provided "as is"

To the maximum extent permitted by law, the Service, market data and AI Output are provided "as is" and "as available". ARCHITECT disclaims all implied warranties, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise any commercial result, such as more streams, chart placements or revenue.

Cap

To the maximum extent permitted by law, the total liability of ARCHITECT arising out of or relating to this agreement is limited to the fees you paid to ARCHITECT in the 12 months before the event that gave rise to the claim. Wallet top-ups and ad spend are not fees for this purpose.

Excluded damages

ARCHITECT is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, streams, data or goodwill, even if advised of their possibility.

Exceptions

These limitations do not apply to liability that cannot be limited by law, such as for fraud, gross negligence or wilful misconduct.

Your indemnity

You will defend and indemnify ARCHITECT against third-party claims, fines and costs arising from your content, your campaigns, Customer Data you provide without a legal basis, or your breach of these Terms or of an ad platform's policies.

Ending the agreement

• This agreement runs as long as you have an account. You can close your account at any time; paid subscriptions end at the end of their billing period.
• We may terminate with 30 days' notice, or immediately if you seriously breach these Terms, fail to pay, or use the Service unlawfully.
• On termination your right to use the Service ends. Sections that by their nature should survive (fees owed, wallet, your data, AI Output licence, confidentiality, disclaimer, liability, indemnification, governing law) survive.

Delaware law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and both parties submit to their jurisdiction.

Updates

We may update these Terms. We will tell you about material changes by e-mail or in the app at least 30 days before they take effect. If you do not agree, you may cancel before the changes take effect; continued use after that date means you accept them.

Other provisions

• You may not assign this agreement without our consent; we may assign it in a merger, acquisition or sale of assets.
• Neither party is liable for delays caused by events beyond its reasonable control.
• If any provision is invalid, the rest remains in effect.
• This agreement is the entire agreement on its subject and replaces prior agreements on it. Failing to enforce a provision is not a waiver.
• Notices to you are sent to the e-mail address of your account; notices to us go to [email protected].
• The English version of these Terms is binding. Translations are provided for convenience.